Job Information
Beth Israel Lahey Health Leadership Development Specialist in Charlestown, Massachusetts
Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
The Leadership Development Specialist I partners with Leadership Development team members to provide consultation to managers, teams and departments alike to implement a variety of strategic interventions designed to increase overall individual leadership skills and capabilities, and team/department-wide collaboration, effectiveness, retention, and performance. These interventions include the production and facilitation of management level leadership development programming, new leader assimilation processes, new leader onboarding, and supports strategic retreat facilitation-- along with numerous customized departmental initiatives.
The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.
Job Description:
Primary Responsibilities:
Partners with team members to conduct needs assessments to evaluate best intervention for an individual, team, or department-wide initiative. (essential)
Facilitates management development programming (essential)
Represents BILH, the Department of Human Resources, Talent Development, and Learning and Leadership Development both internally and externally, and makes oneself available as a resource for others. Serves as Leadership Development resource within and outside of the department. (essential)
Supports team members and co-consults with managers on development and departmental issues, building positive relationships with client managers, teams and departments, implementing change interventions at the team and department level, and incorporating DEI and belonging into leadership, team, and department practices (such as team building, problem-solving, and strategic thinking and planning.) (essential)
Program Management: Provides support and coordination of Leadership Development core programming such as Executive, Manager and Physician Leadership Development, New Leader Onboarding, DEI, and specific leadership-related courses and workshops. Ability to manage programs, workshops and interventions through excellent organization, project management attention to detail and time management skills. (essential)
Change Management: Serves as a positive agent of change and consistently demonstrates ability to adapt to continuous changes in the work environment. Juggles and manages competing tasks and demands. (essential)
Required Qualifications:
Bachelor's degree required. 1-5 years related work experience required. Ability to build rapport with diverse audiences and all levels of the organization. Strong project management capability and detail orientation. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Preferred Qualifications:
Human resources and leadership development experience preferred. Experience utilizing a wide variety of leadership assessment tools e.g., 360, MBTI, Type Coach, DISC etc. Master’s degree a plus.
Competencies:
Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
Independence of Action: Ability to set goals and determine how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center management, staff and external customers.
Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to BILH and across functional areas. Results have implications for the management and operations of multiple areas of the organization.
Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Social/Environmental Requirements:
Work requires periods of close attention to work without interruption. Concentrated effort of up to 4 hours without break may be required.
Work requires constant response to changing circumstances and using new information to adjust approach and to quickly respond to new needs.
No substantial exposure to adverse environmental conditions.
Health Care Status: NHCW: No patient contact.- Health Care Worker Status may vary by department.
Sensory Requirements:
Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity > 20 feet, Visual clarity <3 feet, Conversation, Telephone, Background Noise.
Physical Requirements:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the BILH hospital campuses.
This job requires constant Endurance-working up to 3-4 hours without a break, frequent sitting, Fine Manipulation using both hands, Keyboard use. There may be occasional walking, standing, bending neck, bending waist, twisting neck, twisting waist, Reaching-above shoulder height, Reaching-below shoulder height. Rarely there may be Pushing/Pulling using both hands, Lifting and carrying items weighing up to 10 lbs., pushing items weighing up to 10 lbs.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled